Same day in almost all cases. Emergency jobs are quoted on the phone within minutes.

Not unless the job turns out to be different from what was described — for example hidden frame rot or a non-standard glass unit. If anything changes we tell you before starting work.

No. A photo with something for scale is usually enough for a firm estimate. We measure precisely before ordering glass.

Commercial work usually gets a free on-site assessment and a written scope, since storefront and hardware jobs have more variables.